Frequently Asked
  • What are the system requirements for K-9

    Laptop or Computer with a Keyboard and Mouse, Internet, Google Chrome Web Browser, Adobe Flash, MS Word or PDF Viewer.

  • What are the system requirements for 10-12?

    Laptop or Computer with a Keyboard and Mouse. Internet, Google Chrome Web Browser, MS Word or PDF Viewe

  • Do you charge an Admin fee?

    No the one low price includes all our Administrative duties to manage your classroom account.

  • What if I want to cancel?

    No problem! Just reach out to us prior to your next payment date and we will discontinue your account and close your classroom

  • What if there is a problem & my credit card is declined?

    To ensure that your service is not disrupted call our Administrative office and make arrangements to begin using your new card.

  • Can I pay by cheque?

    Unfortunately, no. We do not offer cheque payment at this time. If required, please contact us to discuss alternate payment arrangements. 

  • Is there a free trial?

    We don't offer a free trial. However, you're free to try the program for 1 month at just  $65 per student.

  • How can I pay?

    Payment is accepted online via our Secure Payment Provider.  We accept VISA and Mastercard.

  • Do you offer refunds?

    We do not offer refunds. As such, it's important to select the billing plan that is best for you.  If you are unsure about the program, we recommend trying it for 1 month first.  You can also join a live virtual tour to see how it works before you pay.

  • What is the difference between access to k-9 & 10-12?

    Depending on what you select when you sign up, you will have access to either the K-9 course library, or the 10-12 course library.  Your student will have access to one course library or the other.

  • Do you mark my student's offline assignments?

    No we do not provide answer keys for offline assignments and it is up to the parent to decide whether to provide feedback on offline assignments.

  • What else to I need to purchase?

    Additional materials may be required to be purchased for certain courses. Click here to see the K-9 Reading List or here to see the 10-12 reading list.